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FAQ

Q. What’s in a name? Why are you called Equilibrio Wellness?
Q. What’s in a name? Why are you called Equilibrio Wellness?
A. Equilibrio means balance. To achieve Wellness it is necessary to balance many aspects of ones life; work, family, friends, socializing, and staying healthy. It is this balance act that overwhelms many people, and often the ‘staying healthy’ suffers. Maybe breakfast is skipped, lunch is the local fast food joint eaten in front of the computer, and dinner is accompanied with a few cocktails. At Equilibrio we provide the community of support, knowledge, and tools to maintain healthy habits.

Q. What makes you different from other gyms and health clubs?
Q. What makes you different from other gyms and health clubs?
A. We provide the sort of supportive, nurturing and client-centered environment rarely found in large corporate gyms. Are you tired of the crowds and noise? The glitz and the flash? The lack of personal touch? The focus on sales over individuals and quantity over quality? Are you seeking well-trained and caring professionals in a friendly, inspiring and non-threatening atmosphere? If so, Equilibrio is the place for you! (link to chart)

Q. Do I have to pay a fee to join Equilibrio Wellness?
Q. Do I have to pay a fee to join Equilibrio Wellness?
A. No. There are no joining fees, monthly or yearly dues. You simply pay for the services. We do offer discounted packages and run specials from time to time to encourage clients to try out new services.

Q. Where are you located, and what is the neighborhood like?
Q. Where are you located, and what is the neighborhood like?
A. 1729 Telegraph Avenue, between 17th and 18th streets, in Uptown Oakland. The Uptown neighborhood has been going through a dramatic revival, the centerpiece being the Fox theatre located up the street from us. We are located within walking distance from the hippest new bars, lounges, and restaurants in Oakland, such as Flora, the Den at the Fox, and Somar. (our downstairs neighbors) In addition to all the new foot traffic, the safety of the neighborhood is greatly enhanced by the security patrol, The Oakland Ambassadors.

Q. How is parking?
Q. How is parking?
A. There is metered street parking available on Telegraph Ave., 17th and 18th streets. There are also a few free parking spots directly in front of the studio on Telegraph and across the street. They are painted grey and have no meters! There are also a parking garages nearby, including Rotunda parking structure, located on 17th street, just before Telegraph Ave.

Q. Is Equilibrio Wellness accessible by public transportation?
Q. Is Equilibrio Wellness accessible by public transportation?
A. Yes! We are located in the heart of “Uptown Oakland” which means the BART and busses let you out at our doorstep! Just get off at the 17th/Telegraph exit of the 19th street BART and you will be across the street from us.

tripplanner.transit.511.org

www.bart.gov

Q. What are your hours and how can I schedule an appointment?
Q. What are your hours and how can I schedule an appointment?
A. Our 1-on-1 services are available by appointment only and our practitioners have varying hours. Please call or e-mail us with your availability and the services in which you are interested and we will schedule your first appointment.

Q. Does Equilibrio Wellness have restrooms, showers, and changing rooms?
Q. Does Equilibrio Wellness have restrooms, showers, and changing rooms?
A. Our beautiful and clean facility has a full bathroom with a shower and we provide linens for all clients. We ask that you limit use of the shower to 10 minutes, and use changing rooms to change.

Q. What if I cannot afford 1-on-1 services?
Q. What if I cannot afford 1-on-1 services?
A. While nothing is as effective in helping you reach your health, fitness, and performance goals as 1-on-1 training and coaching, we understand that not everyone can afford these services. This is why we offer small group classes, where you will still get plenty individual attention. Many of our trainers also offer duets or small group sessions to help offset the cost of personal training.

Q. Do I have to sign up for group classes in advance?
Q. Do I have to sign up for group classes in advance?
A. No! You can just show up for any class you see in our updated online scheduler. (please click here to see our online class schedule) We will offer workshops and class series from time to time, which will require advance registration.

Q. What type of payment do you accept? Can I make payments for services online or over the phone?
Q. What type of payment do you accept? Can I make payments for services online or over the phone?
A. We accept Cash, Visa, MasterCard, American Express, debit, and checks made out to Equilibrio Wellness. We do take credit card payments over the phone, but not online.